FAQ

What’s the average turnaround time to get my order?

• Turnaround times vary, in most cases for a bulk order it will be ready in two weeks or less. For a single shirt or a smaller order, they will be done within a week.

What if I need an order sooner than the standard turnaround times?

• We do accommodate rush orders however there will be a rush fee.

What type of art files do you need?

• .svg file or a 300 dpi scaled at 12x12 inches .png file. FYI (a screen shot or something pulled off the internet will not work it is to low resolution)

What if I don’t have those types of files.

• You can ask you graphic designer for them. 2) you can send us what you have and for a fee we can have it converted to the proper file. Prices will vary dependent on the complexity of the design.

Do you accept outside digitized files for embroidery?

• We only use digitized files that we digitize. So all embroidery will have a one-time digitizing fee.

Can I supply my own garments to be decorated on?

• We supply all the garments to avoid all variables that come with accepting outside garments.

Can I order just one custom shirt?

• Yes

What’s the minimum for screen printing?

• For a single color print the minimum is twelve.

What’s the minimum for embroidery?

• 10 items.

Can you help me design something?

• We can assist with a simple design, if you need something complex there will be an art service fee.