FAQ

What’s the average turnaround time to get my order?

  • Turnaround times vary, in most cases for a bulk order it will be ready in two weeks or less. For a single shirt or a smaller order, they will be done within a week.

 

What if I need an order sooner than the standard turnaround times?

  • We do accommodate rush orders however there will be a rush fee.

 

What type of art files do you need?

  • .svg file or a 300 dpi scaled at 12x12 inches .png file. FYI (a screen shot or something pulled off the internet will not work it is to low resolution)

 

What if I don’t have those types of files.

  • You can ask you graphic designer for them. 2) you can send us what you have and for a fee we can have it converted to the proper file. Prices will vary dependent on the complexity of the design.

 

Do you accept outside digitized files for embroidery?

  • We only use digitized files that we digitize. So all embroidery will have a one-time digitizing fee.

 

Can I supply my own garments to be decorated on?

  • We supply all the garments to avoid all variables that come with accepting outside garments.

 

Can I order just one custom shirt?

  • Yes

 

What’s the minimum for screen printing?

  • For a single color print the minimum is twelve.

 

What’s the minimum for embroidery?

  • 10 items.

 

Can you help me design something?

  • We can assist with a simple design, if you need something complex there will be an art service fee.
  • Providing the highest quality products in the Pacific Northwest.

  • Native owned and operated in Portland Oregon.

  • We approach every customer with passion and respect.

  • Started with a purpose and operating with care.

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